The challenge

IDEA Inc., like many firms, faced the challenge of handling the paperwork-heavy processes of contract administration. For Principal & Director of Operations Ryan Crowle, managing submittals, RFIs, and payment certificates meant dedicating valuable time to repetitive, manual tasks—slowing down the workflow and eating into the time of professional staff. In particular, submittal reviews, which involved sifting through extensive documents and manually identifying missing elements, often resulted in delays that could stretch for days.

The shift

To address these inefficiencies, IDEA turned to Part3’s AI-powered submittal tool. The software streamlined the submittal process by automatically identifying missing elements in the contractor’s documents based on the project specifications. 

This significantly reduced the amount of time staff needed to spend manually reviewing submittals. Additionally, Part3's user-friendly platform transformed the traditionally slow process of contract administration—like signing and issuing documents—into a quick, automated task.

The results

With Part3, IDEA saw a noticeable improvement in efficiency. The AI submittal tool cut down the time spent on submittal reviews, sometimes saving up to an hour per submission. 

The firm’s contract administration process, which used to take days of back-and-forth, was reduced to just five minutes per document. 

Ryan Crowle noted that their clients appreciated the ease and speed of the platform, eliminating the need for printing, scanning, and renaming files. The adoption of Part3 has not only boosted productivity within IDEA but also strengthened relationships with long-time clients, who now find the process much simpler and quicker to navigate.